What We Do Not Provide

Website accessibility is a broad and specialized area that can involve technical standards, legal considerations, and detailed testing methodologies. While accessibility is an important part of modern web development, it is equally important to clearly define what is and is not included within the scope of a typical website project.

The following outlines the services and assurances that are not provided as part of our standard website design and development work.

No Certification or Guarantee of Compliance

We do not certify or guarantee that any website is fully compliant with the Web Content Accessibility Guidelines, the Americans with Disabilities Act, or any other accessibility standard or regulation.

Accessibility is not a condition that can be universally guaranteed across all devices, browsers, assistive technologies, and user scenarios.

Responsive website design displayed across desktop mobile devices indoors

No Formal Accessibility Audits

We do not perform formal accessibility audits as part of a standard project.
Accessibility audits typically involve a combination of:

  • Automated testing tools
  • Manual review by trained specialists
  • Assistive technology testing (such as screen readers)
  • Detailed documentation of findings

These services are generally provided by firms that specialize specifically in accessibility evaluation.

No Assistive Technology Testing

We do not conduct testing using assistive technologies such as:

  • Screen readers
  • Screen magnification tools
  • Voice navigation systems

These forms of testing require specialized tools, experience, and methodologies that fall outside the scope of typical website development work.

No Legal Advice or Compliance Determination

We do not provide legal advice or make legal determinations regarding whether a website meets the requirements of the ADA or any other law or regulation.

Questions regarding legal compliance should be directed to qualified legal counsel or accessibility professionals.

No Ongoing Compliance Monitoring

We do not provide ongoing monitoring or enforcement of accessibility compliance after a website is launched.

Accessibility can change over time due to:

  • Content updates
  • New images or documents
  • Third-party integrations
  • Design or layout changes

Maintaining accessibility requires ongoing attention beyond the initial development process.

No Responsibility for Third-Party Tools or Platforms

Websites often rely on third-party tools and integrations, such as:

  • Payment processors
  • Booking systems
  • Maps and location services
  • External forms or applications

We do not control the accessibility of third-party platforms and cannot guarantee their compliance or behavior.

No PDF or Document Remediation (Unless Separately Scoped)

We do not remediate or convert documents (such as PDFs) to meet accessibility standards unless this work is specifically requested and scoped as a separate service.

Documents are a common source of accessibility issues and often require specialized tools and processes to properly address.

No Guarantee of Accessibility After Launch

Once a website is delivered, ongoing changes made by site owners, staff, or third parties may affect accessibility.

We cannot guarantee that a website will remain accessible or compliant as content and functionality evolve over time.

When Additional Services May Be Needed

Organizations that require a higher level of accessibility assurance, formal evaluation, or documented compliance efforts should consider working with specialized accessibility professionals.

These providers may offer:

  • Comprehensive accessibility audits
  • Detailed remediation plans
  • Assistive technology testing
  • Ongoing monitoring and reporting

We are able to work alongside these providers when needed as part of a broader process.

As accessibility standards and industry practices continue to evolve, the roles and responsibilities of different service providers may also change over time.

A Clear Scope

Our role is to design and build websites using accessibility-aware techniques within the scope of a standard web project.

Accessibility, however, is a broader and ongoing responsibility that extends beyond initial design and development. It often involves additional expertise, tools, and processes that are separate from typical website services.