Lawsuits and Risk
Demand Letters and Lawsuits
Not all accessibility issues result in formal lawsuits. In many cases, organizations first receive written communications such as:
- Demand letters
- Notices of claimed accessibility barriers
- Requests for remediation
These communications are typically sent by attorneys or representatives acting on behalf of individuals who allege that a website is not accessible.In some cases, these letters may request that the organization:
It is not uncommon for organizations to receive such letters before any formal legal action is filed. In some instances, these communications are part of broader efforts to resolve claims without litigation.
The nature, scope, and validity of these claims can vary, and responses are often handled on a case-by-case basis.
Organizations that receive these types of communications may choose to consult with legal counsel and, where appropriate, accessibility professionals to determine an appropriate course of action.
